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    • MACK Solutions has over 50 years of combined hospitality experience.
    • MACK Solutions has on staff a Certified Rooms Division Executive, Revenue Manager, Hospitality Trainer and Meeting Planner.
    • MACK Solutions will use its experience to train your staff according to the Brand Standards upon request, while allowing Department Managers to focus on the daily business needs.
    • MACK Solutions will provide your staff with detailed knowledge of the hospitality industry and how to maintain quality service levels.
    • MACK Solutions will provide Service Culture training enhancing guest loyalty and experience.
    • MACK Solutions will keep track of service trends in order to keep the staff abreast of the industry service culture.
    • MACK Solutions will provide on-site management upon request to monitor the service levels of the staff and offer feedback, when needed/requested.